The Interpro Difference
What do we feel differentiates us from our competitors, and what do we believe our value-add to be for our clients?
All Interpro employees are instilled with a "Client First" attitude. "Client First" means attention to detail and quality, and ensures that your work is completed to your satisfaction: on time, the first time, every time. We have a well-deserved reputation for on-time delivery and quality that our clients can rely on.
The stability, professionalism, and low turnover of our staff optimizes the continuity of communication and retention of knowledge from project to project.
Many of our clients are developers of commercial application software. Interpro's management, along with a high percentage of our professional staff, have worked for companies in this industry. We have an in-depth understanding of the issues and processes involved in complex development and localization projects, and have been providing services in this area (as a Company) since 1995.
We have the willingness, ability and power to be flexible, to listen to you, and to customize the way we work in order to accommodate your specific needs. Our chain of command is short. We are not a large, regimented company with layers of bureaucracy and policies designed to make getting things done difficult or impossible.
We are proactive, open, and honest in the way we communicate with our clients, facilitating the resolution of any issues that may arise in the course of providing our services.
The combination of in-house professionals coupled with our in-country partner network enables our clients to enjoy the practical, logistical efficiencies of a Multiple Language Vendor, while providing the level of quality, service, and attention to detail at the language level characteristic of a Single Language Vendor.
We so firmly believe in the integrity of our proven operational and business models, that we stand behind our work in the form of our Guarantee of Workmanship. Interpro warrants that any services or work effort provided to our clients shall be performed on a timely basis and in a good and workmanlike manner, and that each and every deliverable made available to our clients shall conform to each project's requirements.
A good translation is not the ultimate goal of our relationship. It is merely a step in the process of global product acceptance and success. We measure success in how satisfied our clients are with the products that we develop in partnership with them for their target market.
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