What do our clients like about working with Interpro?

As an organization that provides services to users globally, having an accurate, reliable translation service is essential to RefWorks.

Stephanie Faulkner, Documentation and Training Specialist
RefWorks LLC

This DBCS enablement project was a great success for MKS! We engaged Interpro in a project with very tight guidelines from the outset. Adding to the complexity, the project was also performed as a joint effort between Interpro and MKS teams; the Interpro team worked seamlessly with our staff in transforming our Implementer product to support DBCS-based languages for the Japanese market. Multiple staged deliverables arrived on time and of the highest quality allowing us to deliver a DBCS enabled version of Implementer to market in less than two months from the inception of the project.

Marty Acks, Product Manager
MKS, Inc.

The Interpro team was a pleasure to work with. They did an excellent job, under very tight time pressure. The resulting translation was very well received by our partners in France. The entire process was extremely well managed and communicated.

Joe Wisnewski, Vice President of Software Engineering
SensAble Technologies, Inc.

Working with Interpro has been a truly rewarding experience. From the first phone call that I made, I've been treated with a great deal of attention and concern for my projects. Promises have been upheld EVERY TIME, and I've been kept notified on the progress of my projects at all times. I've also been given peace of mind in knowing that Interpro has all of my projects filed in their archives. If ever I need a copy of a previously completed job, they have the ability to provide it to me. They've also shown a genuine concern for me as a person, and not just as a customer. I know that when they see me, they don't just see an opportunity to make money. The folks at Interpro are not just business associates, but friends. Oh yeah, and by the way... Go Bears!!

Matt Wolters, Customer Service Associate & Documentation Controller
Besser Company

Interpro's team of professionals were great to work with. They delivered a high quality product ahead of schedule. The satisfaction level of both our client and myself was excellent. Genelco Life+™ implementation team members for Nissay-SVA Life are pleased to know that our solution is effective and adaptable. We are grateful to Interpro for helping us to serve Nissay-SVA Life as they forge a whole new and exciting enterprise. As the need arises, I would work with Interpro again.

David Litschgi, Vice President
Genelco Life+ Client Services

Because we do business around the world, having a fast, professional and versatile translation partner is critical – Interpro has proven to be just such a partner. Regardless of the language, turnaround time or complexity of a document, Interpro's answer has always been 'yes' … or 'oui'… or 'sí'.

Jacqueline Baptist, Director, Corporate Marketing
NAVTEQ

Interpro's commitment, responsiveness and professional attitude towards our specific translation and localization needs have enabled Visiprise to confidently communicate to the German-speaking market space with an accurate statement of what we can do for manufacturers.

Tim Porterfield, Marketing Manager
Visiprise

Interpro is easy to work with, responsive and most professional in our translation needs. They are prompt when we have questions and are willing to change focus on the fly if something comes up with another project. Their work is accurate and deliveries prompt. Interpro is our translation provider of choice and we look forward to a long and healthy relationship.

Angela Martin, Technical Specialist
The Bishop Company

Interpro provides detailed quotes and they give you a specific timeline for when the material will be delivered. After the quote has been accepted their project manager contacted me directly to let me know she was handling the project and would give me weekly updates on the status of the material. When I have needed something done sooner they were flexible and adjusted their timeline to fit my needs. They are extremely professional, and their work is accurate with excellent turnaround times.

Philip A. Pittsford, International Sales Manager
NOW^® Foods

Interpro is often not the least expensive solution in the market. However for Infor, they are a turnkey operation. They do a lot of pre and post processing for us, as well as identify potential issues. Other translation companies do not provide the same level of service and therefore, although their pricing might appear to be less expensive, the overall value is inferior to what Interpro offers. We are very happy with the value and quality of the work that Interpro has provided now for over 10 years.

Bruce Schwendenman, Translation Project Manager, ESG
Infor Global Solutions

...how pleased our client was with the speed with which we were able to deliver the Spanish version of their online survey. We informed them we had a great partner.

Joe Thomas, Organizational Psychologist
CareerCurrency

It was such a pleasure to work with Interpro – their professionalism, anticipation of potential problems and timely delivery of finished product all resulted in an excellent Japanese UI for our software products. We fully intend to maintain and develop this relationship across future translation projects. As a software company we were also impressed by their knowledge and guidance in using the Passolo product.

Paul Wells-Edwards, Product Manager
GraphiCode

In the printing business, my clients demand a lot of me. I practically have to hold their hand and 'partner' with them every step of the way. You would think that I would receive the same treatment from the outside vendors that I use to get the job done, but that is almost never the case. Most vendors and finishers I use give me the impression that they are simply fitting me into their schedule and that I will get the project completed on their own time frame. They always look for ways to boost the price above and beyond the quote. The reason I am taking the time to complete this survey is because the few times that I worked with your company, I felt like I was being treated like your best client. You were responsive, accurate, and reasonably priced. That is rare these days. You have the right attitude and will continue to grow as long as you keep servicing your clients in the manner that you are now. Your company is a model for customer service.

Larry S., Account Manager
Classic Color

Person to person contact, always willing to help, fast turnaround on small items.

Terry Finnegan, Senior Software Developer
Vision Solutions

Interpro staff is wonderful to work with. For the last two projects, we have needed additional translations done promptly and these were turned around for us almost immediately. Interpro's client service is outstanding.

Anne Stipanowich, HR Measurement Consultant
Hewitt Associates

The staff at Interpro Translation Solutions has always been professional, courteous and very helpful! If it's a rush job (I really do try to avoid having that happen!), then they see to it that it's done on time. Interpro treats all my jobs (from just a few lines that need translating to much larger projects) with the same consideration. I like that!

Kathryn Evans
M45 Marketing Services

Interpro staff has been courteous, professional, and responsive to our needs. The quotation process was handled professionally and competently. From my own page-by-page comparison of the translation with the original, the translator did an accurate, consistent job, and the project timeline was adhered to exactly.

Sam Jenkins
Honeywell International, Inc.

I'm very satisfied and impressed with the responsiveness of the entire team that I have interfaced with at Interpro, in addition to the quality of work, timely responses, positive attitude, easy access to employees, and the willingness and flexibility in providing service. Thanks for all that you and your team have accomplished for us. I view you as such a reliable partner. I will definitely come back to Interpro for my future translating needs.

Karen Thompson, Senior Project Manager
Hewitt Associates

Interpro's translation team is always on time, delivering high quality, technically accurate translations to meet the needs of our customers. Their well planned out process for translation and excellent project management were crucial in helping me complete this project along with the several other time-sensitive projects that I had to complete. We look forward to growing our partnership to develop additional languages as well as off-line media.

Tom Hovey, Marketing Communications Specialist
Littelfuse, Inc.

Superior translation, your down to earth approach and your honest answers.

Al Konieczka, President
Alkon Consulting Group, Inc.

Interpro's staff goes above and beyond to meet each challenge. They consistently find ways to 'make it happen,' and provide us with what we need on time and within budget. Writing user documentation with translation in mind is now part of our process, and we actively solicit Interpro's input as we shape the direction our publications will go in the future.

Carla Martinek, Senior Translation Coordinator/Editor
Zebra Technologies Corporation

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