Success Stories | Case Study

Training and Education Translation

Discover how Interpro supports caregiver education through ongoing translation and localization of eLearning courses, documentation, video content, and training materials.

50,000+

Words Translated

100,000+

Learners Trained

2022

Client Since

Interpro CEO And Lisa At Learning Solutions Conference

The Opportunity

CSH’s Trusted Partner for Upskilling

Corporation for Supportive Housing (CSH) sought a translation partner to support initiatives aimed at improving the quality of care provided by in-home supportive service caregivers. Their goal was to create accessible, culturally relevant training materials to enhance caregiver skills and knowledge. CSH developed web-based learning courses that required translation into five languages for U.S. residents.

The Challenge

CSH encountered several key challenges in localizing their caregiver training materials. While they had been adapting content for diverse audiences, they sought a more streamlined process and a partner who could enhance efficiency and consistency.

Expanding Multilingual Access: Critical need for translations that preserve the integrity of caregiver training across multiple languages while ensuring cultural relevance.

eLearning Platform Adaptation: Required expertise in localizing interactive eLearning modules in Storyline and Articulate Rise, including video and visual elements.

Standardizing Terminology: Ensuring consistency across translated training materials, including caregiver education modules, instructional videos, and printable resources.

Seamless Content Integration: Needed a translation partner experienced in handling a multitude of file formats within complex eLearning tools to maintain a professional and user-friendly final product.

“Our experience working with Interpro was exceptional; they are great at communicating every step of the way, from their translators to the engineering team, making sure our eLearning was just right. We won’t hesitate to work with Interpro in the future.”

-Lisa Sepahi, Director, Training Center

The Results

Interpro’s translation solutions enhanced CSH’s training initiatives by delivering high-quality, culturally relevant learning experiences for over 100,000 caregivers in their native languages.

By maintaining the integrity of the materials' message through effective glossary development, Interpro improved accessibility and supported caregivers with accurate, contextually relevant training materials.

The Languages

Armenian
Chinese (Simplified)
Chinese (Traditional)
Polish
Spanish (USA)

The Deliverables

Glossary Development: Standardized terminology for accurate and consistent translations.

eLearning Translation: Storyline and Articulate Rise modules localized for multilingual caregivers.

Video Localization: Captioning, subtitles, and voice-over for caregiver training videos developed in Vyond.

Document Translation: Translation and Multilingual Desktop Publishing of training documents maintain professional layouts and readability in multiple languages.

The Solution

Language Solutions for Training and Education

Interpro understands your mission to upskill English-as-a-Second Language (ESL) individuals. Our approach to the translation process ensures we effectively address your translation and localization requirements to enhance learner experience and knowledge retention.

Subject Matter Experts
with experienced linguists in education and healthcare content.

Technology-Driven Workflows
using state-of-the-art translation tools for accuracy and efficiency.

Project Management Support
ensuring an experienced and dedicated point of contact to coordinate the project start-to-finish.

Multi-Step Quality Assurance
guaranteeing translation quality and cultural relevance through in-country review.

Let's Break Down Language Barriers Together

Our team of professionals has the experience and consultative approach to ensure we make your training and educational materials just right for your learners.

CSH Localized eLearning Course Example

4.29.32024 Learning HR And Tech Solutions (4)

The Interpro team celebrating a successful event with clients, including Lisa Sepahi of the CSH team.

Transform Your Workforce

At Interpro, we specialize in comprehensive language services that elevate training and education initiatives. Our expertise spans eLearning course translation, video localization, and document translation, ensuring your message reaches and resonates with diverse audiences.

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FAQs

Find answers to your most pressing questions about our translation and localization services.

How do you ensure quality control for eLearning translation and localization?

Interpro’s three-step linguistic review process ensures high-quality eLearning translation and localization through a multi-step quality assurance process in accordance with ISO 9001:2015 and ISO 17100:2015 standards. Additionally, Interpro:

utilizes in-country, native-speaking linguists with subject matter expertise to ensure accuracy and cultural relevance.
performs functional testing within the eLearning platform, validating multimedia elements like voice-over and subtitles.
leverages Translation Memory (TM) tools and glossaries for consistency across courses.

By combining human expertise with cutting-edge translation technology, we guarantee precise, high-quality learning experiences in any language.

Can you translate directly in an eLearning authoring tool?

Yes, Interpro Translation Solutions can translate directly within eLearning authoring tools to maintain course integrity and functionality. We work with Articulate Storyline, Articulate Rise 360, Adobe Captivate, Lectora, iSpring, Camtasia, and Elucidat, among others. But no matter your authoring tool of choice, the Interpro team will conduct a comprehensive scope analysis to create a personalized translation workflow that works for your team.

Can Interpro work directly in our LMS (Learning Management System)?

Yes, Interpro Translation Solutions can work directly within your LMS to streamline eLearning translation and localization.

Our team integrates seamlessly with any platform. By working directly in your LMS, we preserve interactive elements and course structures while reducing the time and effort required for re-importing content. This approach enhances accuracy, maintains consistency, and ensures a smooth learner experience across multiple languages.

Do you offer certified translations for regulatory compliance?

How do you handle industry-specific terminology?

We use a combination of industry-specific glossaries, translation memory (TM) tools, and in-country subject matter experts who are native speakers of the target language to maintain consistent terminology. As an additional layer of quality assurance, our team collaborates with your internal reviewers and engineers to ensure technical accuracy, compliance, and brand consistency in every language.